Make An Insurance Claim

We offer four ways to report the death of a loved one:

Contact your family's advisor or field office. Find your advisor now.
With the information that you have available, complete and submit the online form below. A member of our team will contact you regarding your request.
Contact the Claim Department by email
Contact the Claim Department by calling 800-927-2547. For English, press 1 and for Spanish, press 2. Our hours are: Monday through Friday 8:00 a.m. to 4:30 p.m.; Wednesday 8:00 a.m to 6:00 p.m. When calling after hours, you can leave a message and we will return your call within one business day. To better serve you, leave your name, a phone number where you can be reached, the name of the deceased, and a policy number if you have it. Please speak slowly and spell out names.

The information you should have ready at time of notice is:

Insured's name
Date of birth
Date of death
Contact person's name, address and telephone number
Certificate numbers, if available

The beneficiary will receive a claim packet that includes a cover letter listing claim requirements, a claim form and a postage-paid return envelope.

Standard claim requirements include a claim form completed by the beneficiary, a certified copy of the insured's death certificate and the original contract (if available).

Your First Name
*Your Last Name
*Daytime Phone Number	( ) - Second three digits Last four digits
Email
Relationship to Deceased
First Name of the Deceased
Middle Initial of the Deceased
Last Name of the Deceased
Suffix (if any)
Last Four Digits of Social Security Number
Residence State
Date of Birth	(mm/dd/yyyy)
Date of Death	(mm/dd/yyyy)
Cause of Death
Are You the Beneficiary?
Beneficiary First Name
Beneficiary Last Name
Address Line 1
Address Line 2
City
State
Zip Code
Phone Number	( ) - Second three digits Last four digits
Phone Number 2	( ) - Second three digits Last four digits
Beneficiary Date of Birth	(mm/dd/yyyy)
Questions or Comments	Please enter your comments and/or questions in the space provided.
Security code

A claim form will be sent to you only if you are the beneficiary or the beneficiary's authorized representative (such as an attorney or as a guardian for a minor). A letter is required from an authorized representative stating that he/she is representing the beneficiary.

In the event that the deceased insured had a certificate with us, we will begin the claim process and contact the beneficiary listed on our certificate records.

Report a Death

We offer four ways to report the death of a loved one:

Report a Death - Fill out Fields Below

Contact Information

Report a Death

We offer four ways to report the death of a loved one:

Report a Death - Fill out Fields Below

Contact Information

Gracias