The information you should have ready at time of notice is:
The beneficiary will receive a claim packet that includes a cover letter listing claim requirements, a claim form and a postage-paid return envelope.
Standard claim requirements include a claim form completed by the beneficiary, a certified copy of the insured's death certificate and the original contract (if available).
A claim form will be sent to you only if you are the beneficiary or the beneficiary's authorized representative (such as an attorney or as a guardian for a minor). A letter is required from an authorized representative stating that he/she is representing the beneficiary.
In the event that the deceased insured had a certificate with us, we will begin the claim process and contact the beneficiary listed on our certificate records.